For ALADDIN and THE LION KING in New York City, you need to purchase at least 10 tickets to the same performance to unlock group rates.

No. Seat locations are solely at the discretion of the box office and will not be released to your Group Sales Specialist prior to submitting the order. Group tickets are chosen by section at the time of booking, and the box office will provide the best seats available while trying to keep the group together.

THE LION KING and ALADDIN on Broadway in New York City are intended for guests ages 6 and up. All guests must have a ticket regardless of their age.

To talk to a Group Sales Team Member, call toll-free 800-439-9000 or, outside of the United States, call +1-212-703-1040.

Exchange Options: Exchanges are available with a nominal fee per ticket. Requests must be made 48 hours in advance of the performance time. Additional terms and conditions apply.

All tickets are non-refundable. For the current exchange policy, view the exchange policy.

Past Date Policy: If you have tickets that were not used or scanned for a past performance, you may be able to use them for a future performance. Tickets may be past-dated to another performance at Disney’s discretion. Please contact your Group Sales associate for further details and to begin the process.

Disney Group Sales accepts major credit cards, corporate checks, and wire transfers. Personal checks and purchase orders are not accepted as methods of payment.

No, theatre tickets are not taxable.

Your tickets will be digitally emailed to you for use on your mobile device, held at the box office for pickup, or mailed. Shipping fees apply to mailed tickets. Orders placed within fourteen days of the performance date will automatically be held at the box office for pickup or sent digitally.

How will the group receive digital tickets?

The box office may email or SMS deliver the tickets to the group contact. For additional information about managing digital tickets, visit our Digital Tickets page.

How should digital tickets be distributed?

Tickets should be transferred or distributed to the group leaders, chaperones, or individual parties within your group. Not transferring tickets may delay entry into the theatre. Issues arising from transferring tickets are the responsibility of the Group Leader or Contact to manage and resolve.

Do I have to distribute the digital tickets?

Distribution is highly encouraged, especially for large groups. We recommend around 10 tickets per chaperone, party, or group leader to help make theatre entry faster. Learn more about digital tickets.

Visit our Prepare for Your Visit page for details and entry requirements for the day of your performance.

Wheelchair-accessible seating and priority seating for guests who are blind or have low vision or Deaf or hard of hearing are available. A Group Sales Team Member can assist with this request.

At both theatres, assisted listening devices and on-demand closed captions and pre-recorded audio description are available through I-Caption devices. At the Minskoff Theatre, these on-demand services are also available through the GalaPro App on your personal device.

If you need assistance locating the kiosk to check out a device, please ask a member of the theatre staff.

• ALADDIN at the New Amsterdam Theatre:
  Accessibility Information
• THE LION KING at the Minskoff Theatre:
  Accessibility Information

Visit each production’s official tour page for more information about group seats for Disney’s North American touring productions.

• The Lion King
• Beauty and the Beast

For information about group seats for THE LION KING or Hercules in London, visit the official London group sales website or call 020-7845-0949 (+44-20-7845-0949 outside the UK).

Yes. Visit our Merchandise & Concessions page to learn more about group discounts on merchandise, souvenir tickets, and more.

Visit our Scouts page to learn more about available programs.