Active SYTA Tour Operators are eligible for complimentary refunds and exchanges. We hope this makes planning a Broadway trip easier than ever.
Group refunds are limited to 30 tickets per day in advance the refund request is made (for example, up to 150 tickets may be refunded if the request is made more than five days in advance of the performance date and time) and thus must be requested at least 24 hours in advance. Complimentary tickets and resale tickets, including those listed for resale but not sold, are not eligible for refund. Other restrictions may apply. Refund policy may change or be revoked without notice.


